The Disconnect on Outdated Metrics

By Brian DeLucia

Whether you are a President, Political Leader, or CEO of a company, the biggest disconnect is the disconnect itself.

As leaders, we have to connected to the people and the marketplace.  We rely too much on metrics that are outdated or do not account for the emotional or contextual intelligence within.

Let’s get out there, let’s experience the marketplace from the perspective of the people we serve.


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